IT MANAGEMENT SERVICES
Avail Certified Public and Private Cloud solutions fully-managed with the added power of DevOps for supercharged growth
Integrated Managed IT Services
It’s a no-brainer that any kind of organization requires efficiency to succeed. But in today’s age of consumerism and instant gratification, it is imperative for businesses to be effective. The success of a business depends on its ability to utilize the trend of instant gratification. Today’s customers expect to find a product, services or any information quickly and easily and only those businesses succeed who can cash in on this trend and deliver what customers want, without delay. Information technology can help organizations conduct their businesses effectively but since it is intricate and over-shadowed by arcane rules, it is often avoided by most industrialists. The best method to incorporate IT solutions in one’s business is to find a suitable partner to help your business include the best of both worlds.
Carmatec has been providing seamless, reliable, secure and cost-effective managed IT services to a wide range of customers across the world since 2003. With our wide expertise and customized service packages, we provide enterprise class experience while meeting your end-to-end business requirements.
VisionCarma, our enterprise-class work management system allows you to manage your support engagements through its real-time SLA metrics & performance.
- Increased operational efficiency
- Reduced operating costs
- Cost-effective access to enterprise-level support
- Minimized downtime
- Focus on running the business, not the technology
- 24/7/365 service monitoring and delivery
- VisionCarma advantage
How We Work?
Carmatec workforce is driven by visionary technologists, certified operations engineers and technicians who are well versed with cutting-edge technologies and equipped with the right tools that encompass today’s technology landscape.
- Our primary focus is customer satisfaction
- Ensuring support at every stage of operation
- Swift escalation procedure
- Round the clock surveillance across service lines
- Continuous documentation and knowledge management
- Quick adoption of best practices in IT industry
- Technology partnership engagements
A peek into VisionCarma dashboard and features.
- Quick overview on the current open issues
- Peek into the workforce managing the workload
- Understand the efficiency of your support staff
- Learn about bottlenecks for seamless IT support
- Staff appreciation and also providing feedback for continuous improvements
- Engage actively or passively on day-to-day IT operations effortlessly
- Visibility into automated as well as human aspects of the services
Standard automation tools for everyday operations
Library of recognized error database resulting in quicker decision making
VisionCarma ensures it!
Best in market quality methodologies
Productivity benchmarking to enhance performance
Day to day training to keep updated on new technologies
Flexible and customized engagement models
Industries We Serve
Our exhaustive range of digital transformation services doesn’t end in the education industry. We have a vast pool of talent that excels at digital transformation consulting and implementation for you, no matter your industry or geographic location.
Efficient, speedy delivery of business solutions require a robust IT infrastructure that is modern, reliable and fast. Our skilled technicians ensures the continual, always on environment of your organization. This includes work stations, PDAs, storage and network. For a wide range of on-premise or remote support for your operating systems, applications etc. and also managing IT infrastructure, monitoring, security audits and compliance solutions, do get in touch with us today!
24×7 Dedicated Monitoring
Our dedicated team ensures that the business uptime is upheld across all business ecosystems. Services are level differentiated as level 1, level 2 and Level 3 support depending on escalations and seriousness of events.
Cost, utilization and returns are rationalized according to the business goals and requirements. Organizations can profit through reduced cost spending on infrastructure.
Carmatec’s Server Management Service team is particular about periodic backups of business-critical information and also strives to improve the effectiveness of storage systems and end-user efficiency.
Our solid disaster recovery system means one thing for you and that is- Business continuity. Carmatec guarantees dependable and fail-over environments that are maintained 24×7.
Bugs in software, data breaches etc. can cause major issues. Likelihood of DDoS attacks, man-in-the-middle attacks or a hack can be decreased but not eliminated completely. Our administrators constantly look out for all options to decrease the possibility of a security breach.