Case Study on

Redesign and Revamp of Mental Health Support Platform

Redesign and Revamp of Mental Health Support Platform

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Country

India

Industry

Health Care

Platform

Web & Mobile

Business Requirement

The objective of this project was to redesign and revamp a platform dedicated to providing women with support and solutions for mental health, sexual abuse, physical issues, and more, through chat or call. The platform includes a website, mobile apps, and a coupon-tally module, aiming to connect women with mental health experts and various domain specialists.

Business Objectives 2

Features

Website:
  • Easy registration with email.
  • Admin panel with functionalities for managing reports, blogs, experts, and articles.
  • Focus on performance, reliability, security, and availability.
  • Built with modern technology stacks.

Mobile App:

  • Simplified user journeys and aesthetic UI.
  • Component-based architecture.
  • Features include GPS integration, payment gateway, push notifications, and various integrations (e.g., Zoom, chat systems).

Coupon & Tally Module:

  • Admin functionalities for managing coupons.
  • Integration with Tally for order and payment updates.

Admin Panel:

  • Comprehensive management of users, articles, blogs, sessions, workshops, and more.
  • Includes support for chat history, call records, and other administrative tasks.

Results

The revamped platform successfully provided a modern, intuitive experience for users and experts alike.

Key achievements include:

  • Enhanced user engagement through simplified workflows and aesthetic designs.
  • Robust admin functionalities allowing for efficient management and reporting.
  • Seamless integration with various third-party services and modules, including coupon management and Tally integration.
  • Successful deployment of mobile apps and website with a one-year warranty for bug fixes and support.

Project Duration

The project was completed over a span of 4 months, with structured milestones for planning, design, development, and testing phases.

Solution Offered

Carmatec proposed a comprehensive revamp of the existing platform, enhancing user experience through an intuitive website, user-friendly mobile apps, and a robust coupon module. This solution ensures seamless connectivity between users and experts, optimized for performance, security, and reliability.

Technology Stack

  • Website: PHP, Laravel PHP
  • Mobile Apps: Flutter, Laravel PHP
  • Backend APIs: Laravel PHP
  • Database: MySQL
  • Additional Technologies: Firebase, Razorpay, various third-party integrations for chat, video, and voice systems.

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