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Case Study on

Ecommerce Portal for a Home Decor Business

Ecommerce Portal for a Home Décor business

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Country

India

Industry

eCommerce

Platform

Web

Business Requirement

The client, a home décor business, shared the requirement with us to design and build an online portal for them which could aesthetically demonstrate all their customized woodwork services. With this project, the client aimed at showcasing their creativity at making personalized wardrobes, modular kitchens, interior decoration, wall units & furniture.

Business Objectives 2

Following are a few business statistics and process features that required Improvement:

Merchant Management

  • There were no merchant follow-ups for product updates
  • There was no contract management system in place–all past contracts had expired
  • No regular updates of products were being made on the websites
  • There was no helpdesk

Order Tracking

  • They were no order tracking system in place
  • They had poor shipping statuses and many orders were incomplete

Platform

  • Dashboards for overall management were unavailable
  • Systems with technical errors were not addressed with the vendor

Inventory management

  • Product uploads & inventory lacked standardisation
  • Payment commissions were not being processed properly

To briefly summarise the high-level goals of the project, The Client wanted to:

  1. Expand their network of registered merchants.
  2. Increase the number of registered & active users.
  3. Enhance the website UX & UI.
  4. Hike up the online conversion rate

The New Web App, iOS & Android Mobile App And A Delivery App

After thoroughly assessing the requirements, we upgraded the web application with three different systems for specific functions: the Admin Panel, the Merchant Panel and the E-Commerce Store. In addition to this, we built Android and iOS mobile apps for the online store.

We also create a Delivery app to streamline the order shipping & delivery process.

Solution Offered

TAs an efficacious solution for their web presence needs, we provided them with an aesthetically pleasing WordPress website that can serve as an effective medium to demonstrate their creativity and product innovation in the form of a neat category-wise product display. It had distinct categories for all the products including wardrobes, modular kitchens, interior decoration etc. The project culminated in an expedient website with a beautiful display of the products that could be intuitively navigated.

Technology Used

  • WordPress
  • PHP
  • MySQL

Client details are protected under strict NDA and, therefore we do not disclose such information. However, we can provide references once you make an enquiry.

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