Pa铆s
EE.UU
Industria
Plataforma
In collaboration with one of the largest legal recruiting agencies in the USA, we embarked on a journey to enhance their outdated internal CRM application. This system hindered their efficiency with a clunky user interface, limited functionality, and scalability concerns.
Their recruiting team faced challenges in:
- Managing employer data: Updating employer profiles and searching for specific firms was cumbersome.
- Streamlining the candidate experience: The application process lacked a user-friendly interface, potentially deterring top talent.
- Generating insightful reports: Extracting valuable data for performance analysis was difficult and time-consuming.
Facing the challenges of a rapidly evolving industry landscape, the client sought to modernize its recruitment processes and elevate its candidate and employer management capabilities.
Solution Overview:
The project comprised two major phases: revamping the existing CRM to meet current needs and transitioning it into a Software as a Service (SaaS) platform for future scalability. Leveraging cutting-edge technologies and agile methodologies, we ensured flexibility, performance, and security throughout the development lifecycle.
Tecnolog铆a
Ruby on Rails backend, ReactJs frontend, AWS Lambda, Heroku, AWS Elastic Search, Sphinx Indexing ,Data Scrapping from 3rd party portals, Slack integration, Twilio Integration
Phase 1: User Experience and Functionality Enhancements
- Revamped UI/UX: We redesigned the user interface for a more intuitive and user-friendly experience for both recruiters and employers.
- Enhanced Employer Management: We built functionalities for easier employer profile management, including search filters and a similar table structure to the candidate management section.
- Streamlined Registration & Placement Process: We redesigned the registration process with a multi-step intake system. We also improved the placement process for data collection and integration with the homepage for reporting and charting purposes.
- Modernized Reporting: We facilitated the creation of on-demand reports with visualizations and the ability to archive them for future reference.
Phase 2: Building a Scalable SaaS Platform (Future State)
This phase, not yet implemented, focuses on strategically transforming the system into a multi-tenant SaaS platform. Key features include:
- Multi-tenant Architecture: Data will be securely separated by organization, allowing Company X to potentially offer their CRM as a service to other legal recruitment firms.
- Modernized Infrastructure: We’ll modernize the system’s infrastructure, including database design, coding standards, and security protocols, to ensure scalability and long-term functionality.
- Enhanced Administrative Features: We’ll develop functionalities for user management, subscription tiers, and granular access control for a robust SaaS platform.
Results Achieved:
Through our collaborative efforts, the first phase of the project yielded remarkable outcomes:
- Increased Recruiter Productivity: The modernized interface and streamlined processes have demonstrably improved recruiter efficiency.
- Enhanced Candidate Experience: A user-friendly interface and registration process create a more positive experience for potential candidates.
- Data-Driven Decision Making: Easy access to insightful reports empowers data-driven decision making for improved recruitment strategies.
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